Maintenance

Backup and Disaster Recovery for Business Software: A Practical Plan (Backups You Have Actually Tested)

Having backups is not the same as being able to recover. Here is a practical plan for business software: what to back up, how often, where to store it, and how to prove a restore works before you need it.

Technical Debt Explained: 7 Warning Signs, What It Costs and How to Reduce It

Every slow release and "we can't change that" is a symptom. Here are seven warning signs of technical debt, what it costs, and a practical plan to pay it down without freezing your product.

Software Maintenance Cost: What to Budget, What It Covers and How to Structure Support

Launching software is the cheap part. Here is what maintenance covers, how much to plan for each year, and what a good support agreement should include.